1. We are committed to providing professional customer service and timely assistance. If you have any questions regarding home goods, orders, shipping, returns, refunds, payments, product specifications, product dimensions, materials, installation information, or other inquiries related to the website, please feel free to contact us.
2. COMPANY NAME
Filavit LLC
3. BUSINESS ADDRESS
604 1/2 W Elm St Apt 3,
Urbana, IL 61801
4. BUSINESS EMAIL
mingyeong@filavit.com
support@filavit.com
5. PHONE NUMBER
2177719577
6. WEBSITE
filavit.co
7. CUSTOMER SERVICE HOURS
Monday – Friday
9:00 AM – 5:00 PM (U.S. Business Hours)
8. We strive to respond to all customer emails within 1–2 business days. Response times may be extended during weekends, holidays, or periods of high inquiry volume.
9. Please include your order number and a detailed description of your inquiry when contacting us so we can assist you as efficiently as possible.